What’s the most important thing to know about your community?
As a Benchmark Assisted Living and Mind & Memory Care community, the health and safety of our residents and associates is always our top priority. Since the Covid-19 pandemic began, we have taken a proactive approach to protect the physical, mental and emotional health of our residents and associates.
Benchmark was one of the first senior living providers in New England to mandate the vaccine for all of our associates. When the pandemic began, we were one of the first to begin limiting, restricting, and screening visitors and associates at our community and did so before the state of New Hampshire required it. During its height, we also temporarily suspended all new move-ins.
Today, with support from our informed team of experts and associates, our residents continue their normal routines and confidently connect with others. Together, our new and existing residents are experiencing all we have to offer and staying active in community life.
What are some of the key benefits to living in your community?
At Bedford Falls, our residents can age well and stay a step ahead with personalized care plans tailored to their needs, on-site supportive healthcare services and quality connections and experiences. If and when their needs change, residents and their families have peace of mind knowing we offer 24/7 personal care as well as services like medication and continence management, mechanical lifts and two-person assists.
Of all the amenities that you offer, what do you consider the best?
While we offer many beautiful common spaces to extend our residents’ homes, such as a pampering spa, an inviting pub where we host social hours and a state-of-the-art demonstration kitchen, our best “amenity” is our people. We have been proud to receive many local and state “Best of” awards, which are a testament to our associates’ commitment to our mission of elevating human connection.
— Rob Memmolo, CDAL, Executive Director, Bedford Falls, a Benchmark Assisted Living and Mind & Memory Care community